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UniBet Responsible Gaming

At UniBet Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or personal harm. We operate under a Netherlands Kansspelautoriteit remote gambling licence (1730/01.267.175), and Dutch law governs every service we provide through UniBet, including UniBet Casino online, our sportsbook, live casino, poker and bingo products. This page explains the tools, limits and safeguards we have built into UniBet login, UniBet app and desktop platforms to help you stay in control of your play.

Our Commitment to Safer Gambling

We take responsible gaming seriously at every stage of your journey with us, from UniBet sign up bonus offers through to daily play. We design our UniBet promotions, UniBet bonus code system and UniBet Casino bonus terms to encourage measured play rather than excessive spending. Every account holder is treated as an individual, and we monitor account activity to identify patterns that may indicate a player is struggling to stay in control.

  • We require every player to set mandatory limits before placing a single bet or spin.
  • We provide self-assessment tools so you can review your own gambling behaviour honestly.
  • We train our support staff to recognise signs of problem gambling and respond with care.
  • We restrict all UniBet casino bonus and sportsbook welcome offers to players aged 24 and over, exceeding the standard legal minimum.

Mandatory Deposit, Session and Balance Limits

When you register for UniBet casino online, we require you to set a deposit limit, a session limit and a balance limit before you can access UniBet betting, UniBet live casino or any other product. We believe this proactive approach, rather than an opt-in system, gives every player a stronger foundation for controlled play from the very first UniBet Casino login. If you wish to increase a limit, we apply the change only after seven days have passed, giving you time to reconsider. Decreases to any limit, however, take effect immediately, because we never want a barrier to stand in the way of a player choosing to gamble less. We also reserve the right to impose an additional deposit limit linked to your average disposable income, and we may lower any limit at our own discretion if we believe it is in your interest.

Any account balance that exceeds your chosen balance limit is paid out automatically to your verified counter-account without delay, ensuring that funds are never held unnecessarily on the platform. This applies whether you access your account through UniBet mobile login or the standard UniBet casino online interface.

Self-Exclusion and the CRUKS Register

We support the Dutch national self-exclusion register (CRUKS), and we honour every self-exclusion request registered through this system without exception. If you register with CRUKS, we will immediately suspend your access to UniBet casino, UniBet sports betting, UniBet poker and every other regulated product we offer in the Netherlands. We also allow players to request a temporary cooling-off period or a permanent account closure directly with our support team, separate from the national register, if they prefer a faster route to a break from play.

  • We process all self-exclusion requests without requiring a justification from you.
  • We do not send marketing communications, UniBet promo code offers or UniBet deposit bonus material to excluded accounts.
  • We require verification before lifting any exclusion once the requested period has ended.

Age Verification and Account Protection

We verify the age and identity of every player who opens an account with us, and we do not permit anyone under the legal gambling age to use UniBet casino or place a bet through UniBet betting markets. In addition, we set the minimum age for claiming a UniBet bonus, UniBet sign up bonus or any UniBet casino bonus code at 24, a stricter standard than the general legal minimum, because we recognise that younger adults can be more vulnerable to the excitement of a first UniBet casino bonus or a large UniBet deposit bonus offer.

We also apply strict limits on account sharing. Only one welcome bonus is permitted per player, household, IP address, device, payment card, telephone number and email address, which helps us prevent circumvention of the protective limits we place on new accounts.

Deposit Methods and Financial Safeguards

We accept a defined range of deposit methods, including iDEAL, WERO, Visa, Mastercard, Trustly, Brite, PayPal and paysafecard, with a minimum deposit of €10. We require withdrawals to be sent only to a single verified counter-account held in your own name, and this account can never be a credit card. If you need to change your counter-account, we require full re-verification first, an extra safeguard that protects your funds from misuse. We never permit an account to hold more than one counter-account at any given time.

Casino unibet transactions are monitored continuously, and any unusual deposit pattern, rapid escalation in stake size, or repeated attempts to bypass a set limit will trigger a review by our responsible gaming team.

Recognising the Signs of Problem Gambling

We encourage every player to reflect honestly on their gambling habits. You may want to consider seeking support if you recognise any of the following in your own play:

  • You find yourself gambling with money intended for essential bills or expenses.
  • You chase losses by increasing your stakes beyond your original budget.
  • You feel anxious, irritable or preoccupied when you are unable to access UniBet casino games.
  • You hide the extent of your gambling activity from family or friends.
  • You have tried to reduce your play but found it difficult to stop.

If any of this feels familiar, we strongly encourage you to use our self-exclusion tools, adjust your limits, or reach out to an independent support organisation.

Getting Support

We make help easily accessible through UniBet's live chat, telephone support and Help Centre, available 24 hours a day in Dutch. Our team can guide you through setting new limits, registering with CRUKS, or simply talking through your concerns. We also recommend contacting independent organisations such as the Dutch Addiction Prevention Foundation or Loketkansspel for confidential, professional advice outside of our platform.

We remain committed to reviewing and improving our responsible gaming framework as our understanding of player protection evolves, ensuring that every session on UniBet, whether through the UniBet app or our website, remains safe, transparent and firmly within your control.

Content updated: August 26, 2026